1. Our company “THE fresh” (hereinafter “our company”), we define this agreement in order to properly and smoothly operate the "App" and to allow our customers to use the service (hereinafter referred to as "our service") comfortably.
3. Membership (1) Customers who agree to these Terms and apply for the prescribed membership will become members of our application and our services (hereinafter referred to as "members") after completing the registration procedure (2) The application for membership and the member registration procedure described in the preceding paragraph shall be performed by the customer who will be the member. (3) Members shall strictly manage their user ID and password so that they cannot be known to others, and if it is confirmed that the entered user ID and password match the registered one. We assume that it has been used by members, and we will not be liable for any damage caused by it. (4) When a change is made to the matter notified to the Company, the Member shall notify the Company without delay in the form prescribed by the Company. (5) The notification from our company is sent to the contact information based on the matters notified in advance by the method prescribed by our company (hereinafter referred to as “notification matters”), and the electromagnetic communication means (e-mail is sent). (Including, but not limited to), when the call is sent, and when other communication methods are used, it should be reached normally (in the case of email, it is sent). Shall be deemed to have been done. The Company shall not be liable for any damages resulting from the failure to change the notification items specified in the preceding paragraph.
4. Prohibited matters (1) When using our application and/or our service, the customer shall not perform any of the following actions or any actions that may possibly occur.
・Acts that use our application or/and our services for unlawful purposes
・Damage the rights, interests, intellectual property rights, portrait rights, publicity rights or honors of our company, other customers or other third parties. Actions
・Acts that interfere with the operation of our application or interfere with the provision of our services
・Acts that order products without the intention of genuinely purchasing
・Acts that use our applications and/or services by impersonating others
・Acts that send or provide harmful programs such as computer viruses, or acts that recommend them
・Acts that violate laws and regulations
・Acts that violate public order and morals
・Acts that violate this agreement
・Others determined to be inappropriate by the Company Actions-Acts that use false information to use our application and/or our service, or register as a member.
(2) In the event that the Company suffers any damages due to the actions that fall under any of the items in the preceding paragraph (including the personnel expenses related to the person engaged in the response work, and the amount equivalent to other expenses). The Company shall be able to claim the damages caused by the Company from the customer.
5. Suspension of usage/suspension of membership, etc. It is possible to temporarily stop the use of our application, temporarily stop or remove the membership, and stop the provision of our services without obtaining the above, and we have an obligation to disclose the reason. I shall not bear it.
・Illegal use or use of our application and/or our service
・Failure to pay the payment to us
・When it is found that the information entered when registering the notification items is false
・When a request for seizure, provisional seizure, provisional disposition, compulsory execution, bankruptcy or rehabilitation of a person is made to the customer, or when the customer makes an application
・Provided by our application Illegal use of the information provided-When the prohibited acts stipulated in the preceding article are performed-When any of the terms of this agreement is violated-Improper use of our application or/and our services If we determine that there is
・In addition, if the Company determines that the customer is not eligible
(2) Since the customer falls under each of the preceding items, even if the customer takes the measures specified in the preceding paragraph, even if the customer suffers damage , The Company shall not be liable and shall not provide any compensation to the customer except for the case where the customer suffers damage due to the reason attributable to the Company.
6. Disclaimer (1) We may change or abolish all or part of our application and/or our service as appropriate, and we shall not be liable for any damage caused to you. (2) Regarding the information etc. provided free of charge on our application or/and our service, we will verify its authenticity, accuracy, completeness, lateness, usefulness, reliability, legality or We do not make any legal guarantee about the contents such as not infringing the right. Even if the customer or/and a third party suffers damage due to the information, the Company shall not be liable except for the case where the customer suffers damage due to a reason attributable to the Company. will do. (3) If you register false information or false information when you use our application or/and our service or register as a member, we shall not be liable for any damages caused by it. I will. (4) The Company may damage the communication line, computer, etc., and/or damage the system caused by system maintenance, delay, stop, data loss or unauthorized access to the data due to system maintenance, etc. We shall not be liable for any damages caused to customers regarding the service. (5) We do not guarantee that customers will not be harmed by harmful programs such as computer viruses when using our apps and/or our services. (6) If there is an error in the selling price of the product ordered by the customer due to our negligence, the Company may unilaterally cancel the order regardless of the customer's consent or approval. I shall be able to. In this case, we shall not be liable to you for any damages that occur directly or indirectly. (7) The Company may damage caused by a customer to other customers or a third party due to or related to the use of the customer's application or/and the Company's service, and the third party's application or Damage caused to a customer by a third party due to or related to the use of our service (a malicious third party collects personal information in some way, which causes the customer to suffer damage. In addition, we shall not be liable for any dispute between you and other customers or a third party. (8) This section defines all of our responsibilities to our customers Unless otherwise specified in this agreement, we shall, in any case, make any lost profits, indirect damages, special damages, and defenses of our customers. We shall not compensate for expenses and other damage not specified in this Article.
7. Suspension, suspension, and termination of our apps and services (1) We may suspend or suspend some or all of our apps and/or our services at any time without obtaining prior notice and consent. Shall be able to (2) Our company can change or terminate some or all of our application and/or our service at any time without obtaining prior notice and consent.
8. Attribution of intellectual property rights the copy rights, portrait rights or other intellectual property rights of all information and images provided on our application belong to us or the information provider.
9. Revision of Terms (1) The Company shall be able to revise the contents of these Terms as appropriate without notice. (2) Amendments to the content of this agreement shall take effect upon posting on our application, and the content of this revised agreement shall apply to subsequent use of our application and our services.
10. Others (1) The governing law of this agreement is Cambodian law. (2) In the unlikely event that a dispute arises between the customer and the Company in connection with this agreement, both parties shall endeavor to resolve it in good faith. The court of first instance has exclusive agreement.
*** Cancellation Policy
If customer cancel the order, we will not refunds, but customer can change the delivery date (skip) free of charge.
Customer can change the size (upgrade/downgrade) of ordered vegetable set free of charge.
If customer want to change the order, please let us know at least 2 days before the delivery date.